I'm Actually Blogging

It was about 10 years ago that I had my first email address. I was given a laptop, and I had to start communicating in a way that seemed about as un-natural to me as wearing a skirt to work. I had to go through a routine to prep myself to use this new fangled thing that, to this day, my daughter and everyone who worked with me at the time enjoys ribbing me about. I’ll admit that I have some envy of several friends and associates I have with secretaries, or staff willing to compensate for their ignorance, reluctance, or indifference to business technology. A good old friend of mine uses email to communicate, sort of. When he wants to email me, he writes a note on a scratch pad and somehow his secretary copies it into an email to send. I wish I could do that, but I wouldn’t get away with it in my office.

I’ve reluctantly tried to adapt to all the new technology that keeps whizzing by since my first introduction to all this new way of business communication. Now, I’m going to blog. I don’t know what blog stands for. I’ve tried to figure out, if it’s an acronym, what it could possibly represent. I won’t go into what I’ve tried to figure. Regardless if I ever ascertain what blog stands for, I do understand that it’s a way that I can connect with all you technologically savvy Pest Management Professionals.

Every day I help folks in the Pest Management industry solve problems with the tools and equipment they have to have to serve their customers. Sometimes I help by standing at the tailgate of the service truck, troubleshoot a problem, and teach them how to fix it. Other times, I’m diagnosing a problem over the phone by determining what “that thing-a-ma-jig”, and “the other whatcha-callit” is doing. I’ve been helping people like this all my working life, and I enjoy it. There’s only one problem. There’s only one of me, and a limited number of hours to work in the day. When I know someone needs me, I’ll stay after 5 and talk over a problem with a customer in Guam, Saipan, or California. Other times, I’ll get here extra early to meet someone who has an early morning Pre-Treat to get them straightened out.

I’ve been trying to figure out how I can help the rest of you, which answers the question “Why am I blogging?” I’m going to take the situations, problems, and questions that I get on a daily basis at Stephenson Equipment Company and tell you about them on my blog. Common questions, suggestions I make, new products I find, and anything else that comes to mind. I hope you will start using this blog to help you in your business, ask me questions and send me suggestions.

I’ve convinced myself, now I’ll have to convince you. The technology and the way I’m talking to you may be new and savvy. However, the conversation is still going to be my way, old fashion: honest, helpful, with your needs in mind. I look forward to talking to you.

Call Me at (800) 251-4931 or visit our website at www.stephensonequip.com